Pathetic Service

I called telkom to request a cancellation on my line, I subsequently recieved a call back from their retentions dept to offer me a deal to stay with them... i told them that I will get back to them with the offer if i do wish to move back at some time. I was then notified that the line was cancelled a month after requesting the cancellation.<br> <br> I then requested the new service provider to manage my line, they sent me an email saying that they cannot migrate the line as it is still managed by telkom. this carried on for months, while i was trying on a daily basis to get through to their contact centre to sort out the isssue with no success !!<br> <br> I now have a bill that has run up for the time period after the line was cancelled. I do not know what to do anymore ????? The call centre is *********** and there is no walk in centre to sort out my issue. <br> <br> I would just like my account sorted please !!!!