1 reviews | Active since Apr 2016
Pathetic service! 12 reports, still out of service.
<div dir="auto">Heres a list of 12 reported faults through the Telkom app. Keep reporting and keep getting smss saying the problem is restored and fault is cleared. Even though i report no service, i still keep getting charged full line rentals and no refunds are ever done if you dont call in and fight for whats unduly charged to you. I am now fed up of the hopeless service and will start looking for other service providers.</div> <div dir="auto"> </div> <div dir="auto">1 technician came after 12 fault reports only to fix the line to work for less than a day!! </div> <div dir="auto"> </div> <div dir="auto">Heres all the reported faults.</div> <div dir="auto"> </div> <div dir="auto">Fault 158CTK110116</div> <div dir="auto">Fault 774CTK150316</div> <div dir="auto">Fault 51CTK160316</div> <div dir="auto">Fault 452CTK300316</div> <div dir="auto">Fault 528CTK070416</div> <div dir="auto">Fault 605CTK110416</div> <div dir="auto">Fault 83CTK130416</div> <div dir="auto">Fault 166CTK180416</div> <div dir="auto"> <div dir="auto">Fault 515CTK200416</div> <div dir="auto">Fault 70CTK030516</div> <div dir="auto">Fault 96CTK080516</div> <div dir="auto">Fault 105CTK080516</div> <div dir="auto"> </div> <div dir="auto">Still no news from Telkom. Never use telkom, they dont care about their customers, as long as they debiting your account every month, they dont care. Who do i call what do i do?!</div> </div>
Good day moefarhaad
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
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We apologise for any inconvenience caused.
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Moenieb.
Telkom Social Media Team.
Good day moefarhaad
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Still havent received my proper credit from Telkom. 2nd statement after the outages and still have no credit. Do we have to always be alert as to not be ****** out of money?
Still havent received my proper credit from Telkom. 2nd statement after the outages and still have no credit. Do we have to always be alert as to not be ****** out of money?
