LB
Leanne B

1 reviews | Active since May 2016

31 May 2016, 06:29

PATHETIC service!!!!

<p>I have been trying to cancel a business line (unsucessfully) for nearly five months now. Everytime I phone Telkom I get told to fill in a different form or email a different address. I am fed up and it's costing us money every month to pay for a line we do not use and have been trying to cancel! I was told to email a manager which I did. Have I had a response? No of course not! I seriously urge any business thinking of signing up with Telkom to reconsider. Their customer service and business etiquette are non-existent!</p>

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Replies (1)
Telkom
Telkom's reply31 May 2016, 08:29
Official

Hello LeanneBlum

This response serves as confirmation that your query has been received.
Your reference number : SM238392
A consultant from our fulfillment team will be in contact to assist with the query.

Regards
Noleen
Telkom Social Media Team.