PATHETIC SERVICE

<p>Its been months we have tried to correct the problem refer to - 340CRK180516 and ***</p> <p>-The outbound server was blamed for emails not being able to send -</p> <p>- the SMPT address was changed, to a new address an then back to the old also blamed for not being able to send an email</p> <p>- this was never, never resolved</p> <p>- then we updated our memeory on our computer and had to reload the emails</p> <p>- this never updated as it is still syncing to this day, yet icloud and gmail updated without fault therefore the problem here is telkom </p> <p>- then Telkom blamed the phone line</p> <p>- diligently he arrived today to tell me why do I report a line fault if it is not the line - telkom the experts told me its the line so go back to the experts who appointed you to escalate this - no I must calll 10210 to log another call - how do you resolve problems - go into the history of these complaints and see how long it has taken you to resolve - and it is stil not resolved how many times have I rated you "0" as the problem is not resolved.</p> <p>- this issue is to complex for your call centre and they pass the calls or drops them as they can not resolve the problem</p> <p>- this is your problem so please resolve this - the service is pathethetic - I am considering my options as this can not continue</p>