FN
Fikile N

1 reviews | Active since May 2016

26 May 2016, 12:35

Pathetic Service

<p>Took out a fixed contract with telkom in february, today they debited an extra R198 from my account. I called customer service was given bad service by a lady named Norma who kept laughing . She said her team leader will call me back since then i havent received any feedback from Telkom. So dissapointed Telkom!!!!!!</p>

0
Replies (3)
Telkom
Telkom's reply27 May 2016, 12:08
Official

Good day FikileMatilda

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***
Please also e-mail us at *** to provide the affected line number.

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

FN
Fikile N's update21 Jun 2016, 08:32
Reviewer Update

My query still not resolved , regret taking a contract with Telkom

FN
Fikile N's update11 Jul 2016, 11:52
Reviewer Update

Two months later my query still hasnt been resolved,still havent received my money.......

no one bothered to call me