SW
Samantha W

1 reviews | Active since May 2016

26 May 2016, 05:34

Pathetic service

<p>Second time this month that my adsl is down! The first time it was for a whole week and a half! Now it's been down for two days, wonder how long it's going to last! Absolutely ridiculous service and some of the consultants are so rude on the phone especially one lady named Sibhle who didn't even want to give me a reference for my fault logging! I am at my wits end with Telkom and seriously thinking of switching to another service provider. We still get billed for the time in which our lines are down! </p>

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Replies (1)
Telkom
Telkom's reply27 May 2016, 04:56
Official

Good day Samanthawood87

Thank you for making contact with us. Please e-mail us at *** to provide the affected line number and your contact details for our team to assist.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.