KV
Kirsten V

1 reviews | Active since May 2016

06 May 2016, 07:57

Pathetic Service

I logged a call on 27 April 2016 as my ADSL has a problem and I can not get any wifi. Today is 6 May and I still dont have wifi. I have called on 3 separate occasions to follow up and am told the technicians are working on it. Seems like these technicians are on a go slow. Please Please get this sorted as I need my wifi for business purposes. I dont think that Telkom will pay for all the data i am paying for on my 3G My line number is *** Kirsten Vermeulen ***

0
Replies (5)
Telkom
Telkom's reply06 May 2016, 17:12
Official

Good day

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.

Your ***

Apologies for the inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team

KV
Kirsten V's update13 May 2016, 07:14
Reviewer Update

It is now a week further along and still no WiFi. When will this be resolved

KV
Kirsten V's update13 May 2016, 07:14
Reviewer Update

It is now a week further along and still no WiFi. When will this be resolved

KV
Kirsten V's update13 May 2016, 07:14
Reviewer Update

It is now a week further along and still no WiFi. When will this be resolved

KV
Kirsten V's update13 May 2016, 07:14
Reviewer Update

It is now a week further along and still no WiFi. When will this be resolved