PATHETIC SERVICE

We app**** at the Centurion Mall Telkom for a additional business line a month ago and sitting more than an hour in a row for service. Then after a week no feedback or sms with a ref no whatsoever from Telkom went back another hour in a row to find out what is going on. The consultant then said that they scheduled for 15/1/2015 for installation. On the 15/1/2015 we got a call from the technician and he said that this is not his area so his got to lock a call again. No how on earth do they only realize on the day of installation that it is not in his area???? they cant be bothered about the service the provide to the public. Then a week after that we got a call asking when is it possible to install our line so we said a.s.a.p as we waiting a month now. Scheduled for 26/01/2015. Guess what?? The 26/1/2015 came and went for the \supposedly all day appointment"no technician"