pathetic service

30 october i reported a call where the fibre wire leading to my house has caused damage to my roof tiles - installer decided to connect the wire to my roof tile causing it to fall off and break. the top tile is missing, causing it to break and rain has now damaged my roof and new ceiling. i connected with Veli who then sent Eugene to assess the damage and came and reconnected the wiring to a more stable position. since the wiring has been changed, no word from either of them, they simple read my messages and do not respond.

upon inception of the fibre, the ladies that came to my house, completed the forms, never sent to forms to their offices, god knows where my personal details is roaming around, they had all the incorrect details , NEVER debited my account. i called all the call centres and n one could assist me. no one knew what i was talking about. fibre ewas disconnected, went to southgate store, thy gave me a printour of my account and to date nothing further

pathetic customer service

i want my roof fixed. the longer you take th more its gonna cost as its now causng damage to my floor and couch too. you decide how much you want to pay