LM
Lusanda M
1 reviews | Active since Aug 2022
21 Jan 2025, 18:35
Pathetic Service
I went to Telkom Menlyn on 20/01/2025 for a sim swap and was told that the SIM card would be active in 20mins. 24 hours later after multiple calls to Telkom customer care I was told that the agent who helped me did not process the sim swap and that I have to go back to the store.
Horrible and pathetic service. DO NOT USE TELKOM. I have never experienced such horrible service with Vodacom. Please stick to Vodacom
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Replies (1)LM
Lusanda M's updateReviewer Update
21 Jan 2025, 19:03The name of the agent or salesperson whatever you call them is Lerato Matsepe in Menlyn - Telkom DirectThe 4th time I called them lady who helped me said she did not close it on the system and therefore I had to return to your shop. I even told the lady who works there on today that on the system it appears as not closed.
LM
Lusanda M's update21 Jan 2025, 19:03
Reviewer Update
The name of the agent or salesperson whatever you call them is Lerato Matsepe in Menlyn - Telkom DirectThe 4th time I called them lady who helped me said she did not close it on the system and therefore I had to return to your shop. I even told the lady who works there on today that on the system it appears as not closed.