1 reviews | Active since Oct 2016

04 Oct 2016, 13:15

Pathetic Serice

<p>Fed up with the service from telkom!!! Waiting for my line to be installed the 26th September. Get multiple msgs saying technicians are booking and I take time off to be available, end up waiting the whole day and nobody shows up! Happened 3 times already!! Laid multiple complaints but nothing has been done yet!! THIS IS PATHETIC!!!</p>

0
Replies (2)
Telkom
Telkom's reply05 Oct 2016, 08:45
Official

Hi Stephen,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Fulfillment Team.
Your reference number is AI***.
We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media

Best regards,

's update05 Oct 2016, 13:06
Reviewer Update

Glad that my issue was resolved. Just a shame that you have to complain to get anything done. Huge thank you to the technician that sorted my problem, he did a great job and was very professional, but telkom should get rid of the other technicians who were too lazy to do their job!