1 reviews | Active since May 2017
<p>This is truly unacceptable...!! Telkom is just useless.. this is the second review / complaint. A few days ago I had a complaint and till today I have not received any feedback from Telkom. The only response I received was them asking me for my details for them to investigate further. I then sent the details to the email address confirmed and I still haven't received feedback from them. I refuse to call their call center as they are *********** and THEY will not have an answer for me.. I will keep on publishing reviews until my issue is resolved to see if their customers are their main priority. It's almost month end, I have not BEEN REFUNDED still, and they will probably debit my account. IF I do not receive my refund before the last day of the month I HOPE THAT NO DEBIT ORDER WILL GO OFF MY ACCOUNT AS TELKOM STILL HAS MY MONEY. I AM NOT WILLING TO GO ON FOR A MONTH AGAIN DEALING WITH INCOMPETENCE.</p>
Good day Tumi,
Please be assured that this matter has been escalated to our Billing Team, feedback will be provided.
Your reference number is ***1.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
Good day Tumi,
Please be assured that this matter has been escalated to our Billing Team, feedback will be provided.
Your reference number is ***1.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Best regards,
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