Pathetic poor service from Telkom..Hellcom

How low can Telkom still go? How much more pathetic could their service and response become? If a score below 0 is possible, wow, I'd gladly give, since I struggle to get just a proper response from any capable or professional team member. All I got from several consultants is: Sorry about it, or My apologies, but I can only escalate your issue. My connection and service on 3 mobile no's have been inexplicably canceled or terminated, no reason, no response for second consecutive day