Pathetic Pathetic Pathetic Pathetic service.....do you know what this mean

I am so disappointed,sick to my stomach,revolted,saddened, upset, let down, disheartened, downhearted, cast down, dispirited, discouraged, despondent, dismayed, crestfallen, distressed, chagrined; disenchanted, disillusioned; displeased, discontented, dissatisfied, frustrated, disgruntled; choked, gutted, as sick as a parrot all because of your pathetic service. A query logged by "myself",a concerned customer, last year October 2017 regarding incorrect billing is STILL not resolved and YOU have the nerve to list me for BAD CREDIT but my Disputes logged via TELKOM Call centre, TELKOM Escalations as well as ICASA are all still open and none of them RESOLVED. I am going to take legal action as you are bringing MY NAME into disrepute.