PATHETIC, PATHETIC, PATHETIC

Telkom suspended my cellphone *******ly on Saturday the 25th of January 2020. My bill for December was already paid on the 23rd of December!!! When I phoned the call center on Saturday all the consultant said: "she is sorry, she cannot understand why the phone was suspended, it was clearly a mistake!!" Since Saturday....6 telephone calls later, 6 different consultants - all promising they are escalating it to the highest level and my phone is still not back on!! WHAT MORE MUST ONE DO???