TW
Tamara W

1 reviews | Active since Nov 2016

10 Nov 2016, 09:34

PATHETIC, PATHETIC, PATHETIC

<p> I cannot begin to describe the frustration, annoyance, anger etc etc with the lack of service from TELKOM. Why am I being billed for a service that I am not able to use, due to the incompetence and lack of service from TELKOM.</p> <p> </p> <p>Fault was logged 29th October - ref number 59CTK301016. I have called twice a day, every day siince then." The issue is still under investigation and a technician will be allocated and sent out to resolve this problem." Same story every time I call. Promises of managers calling me.........................please!</p> <p> </p> <p>I now have an escalation number (Telkom's faourite word is ESCALATION) 910002 and still NOTHING.</p> <p> </p> <p>Come on TELKOM, what am I supposed to do now???????</p> <p> </p>

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Replies (1)
TW
Tamara W's update10 Nov 2016, 16:08
Reviewer Update

This is exactly the same response I have been receving for the last 2 weeks.