Pathetic openserv installation service

<p>Hi. I app**** with a isp for fibre. I got a call from Edmond Peega where I told him that I previously app**** for fibre in November already and openserv guys keep on coming and going telling me they can't do my install and will communicate back to their supervisor. I told Edmond that I cancelled my application of November out of frustration and app**** directly with Telkom for dsl internet. Telkom then cancelled my application due to infrastructure issues. I cant believe this as my tenant had dsl internet. I again app**** for fibre and Edmond came to our complex to do a survey. I was assured my installation will take place 8 April . I was told that I have to arrange with 5 other houses that the tennants are home for the installation or else Telkom will block any further applications. I arranged all as requested by Edmond and even followed up with him if all is still in order for Saturday the 8th. The morning of the 8th a openserv guy arrived just to tell me he cant install my fibre. I phoned Edmond so he can speak to the technician on what is now the issue. I tried to call Edmond again and he refuses to answer. I had to apologise to all 5 households for Telkom /Edmond not knowing what has to be done. I have his cell number as ********** . Can someone assist?</p>