1 reviews | Active since Mar 2019
Pathetic (NON) Service Provider ***
I had an 4mg Uncapped DSL line installed in November 2018. Telkom have been charging me for 2 Installations and 2 lines since November 2018. I have phoned numerous times and tried to log a dispute without success as no one can assist you with your full query as they don't know what is going on in the next Department and you simply get transferred to someone else until the line goes dead. I have been to the store on more that one occasion where they said they are unable to assist me in Store and they don't have phones in their offices to call the Accounts Department. (Phones??? This is TELKOM???) Calls were logged in Store via the Internet and someone was going to reply to my queries within 72 hours. I am still waiting... Trying to log in on the APP Telkom is ALWAYS experiencing problems and errors "at the moment" - this moment never ends apparently! Being desperate to sort this out and get a response I have written back the Telkom Debit Orders on my account thinking that someone will eventually phone if I don't pay them. Only to have all my account suspended for the passed 2 months while still trying to get hold of someone to help sort out my accounts. Pathetic (no actually NO) Service what so ever! I wish I could just cancel every single account I have with TELKOM never ever to make use of them again. I would strongly advise anyone who contemplates taking out any form of account with Telkom to seriously reconsider as they ***** your money and don't provide the service they promise.
