FM
Fallon M

1 reviews | Active since May 2016

19 May 2016, 07:45

Pathetic non existent service

<p>7 weeks to transfer our line and 2 days after you fisblky do it, you cut the line for non payment</p> <p> </p> <p>how the hell can we have a bill due when we haven't had a line for 2 months?</p> <p> </p> <p>i have called, emailed and spoken to you via Facebook and still you couldn't care less</p> <p>one of your very unfriendly employees told me I must be patient because they have a heavy work load. Seriously? If I even tried that on my clients, I'd be fired.</p> <p> </p> <p>i have been fighting with you guys for weeks now and have had enough.</p> <p> </p> <p>reconnect my line immediately and investigate the issue when your staff can find the time. Your workload is not an excuse to provide **** service and make your clients wait</p> <p> </p> <p>landline ***</p>

0
Replies (3)
FM
Fallon M's update20 May 2016, 07:21
Reviewer Update
despite logging a complaint on hello peter and with them directly, I have still not been contacted
Telkom
Telkom's reply20 May 2016, 13:25
Official

Hi Falraemox

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.

Interaction ***

Regards
keagan
Telkom Social Media Team

FM
Fallon M's update09 Jun 2016, 07:15
Reviewer Update

you okes are a joke

you havent passed the journal as per the bill received and youve cut us off again

what the hell is going on?

ive filed a second complaint