PATHETIC!!! / Non-existent client services

I signed a quote for an additional service on the 11 June 2015, on the 29 June i eventually received an email saying that i am not authorised to sign off the documents (proxy sent 30 April 2014) - this is 3 days after the quote expired. Numerous calls to call centre - normally about 1 hour of holding!!! My lines are ported numbers. Order number: ***A / ***A / 517945-43 On the 6 July 2015 - i phoned AGAIN - to be told the order was only loaded on the system on 01 July 2015 - installation would be done by 10 July 2015 On 10 July 2015 - I phoned AGAIN - to be told \we are waiting on equipment"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;665261;834928;14;5;0;0;0;0;5;NULL;NULL;NULL;15/07/10 9:55;15/07/10 7:56;Always impressed!;9,21E+12;;***;Go Babygroup go! Everytime I order I recieve better and better service! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;871620;761;40;2;0;1;0;0;2;NULL;NULL;NULL;15/07/10 9:44;15/07/10 7:57;Rude screaming service;;Apeiwe;***;We rented a polo vivo and was given the wrong car. When we pointed this out the \lady\"" apeiwe told us we were wrong when pointing this out on our invoice she told us not be rude. When I complained to her manager Beverly"