GM
Gwendolyn M

1 reviews | Active since Sept 2017

02 May 2020, 09:13

Pathetic Non Existence of Service!

Telkom has cut our Business line off in this vital where we are suppose to be offering Essential Services. They have not alocated our last 3 Months payments. Someone's clearly got richer as our balances just increases every month and no payments gave been alocated. I've printed all our payments thru Nedbank and out Telkom accounts and 5 days in a row no NO ONE answering there Business lines. Zanele answered the Accounts department line now after 28 mins on hold only to cut me off when I started speaking !!!!!!!!so I have to call back and start in the front of the Cue!!!

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Replies (1)
GM
Gwendolyn M's update02 May 2020, 13:10
Reviewer Update
I have got thru only to service that I can buy. No accounts person or technical assistance available. Our Business line is down and we are providing essential services. So you are causing us direct loss of income. My payments made have not been alocated and you have disconnected us unfairly. Connect our services today.