PATHETIC, NO-ONE KNOWS WHAT THEY ARE DOING!!

Trying for months to cancel with Telkom, but try as we might, with hundreds of hours on the phone, between sales and technical, no-one has the slightest clue as to what they're doing.We still have internet at the moment, but Telkom cannot see that we are using it. What an absolute horror story. SOMEONE WHO HAS SOME AUTORITY AND KNOWLEDGE PLEASE CALL ME!