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MB
Mbali B

1 reviews | Active since May 2018

07 Jun 2018, 19:36

Pathetic Network Provider

Well the data that I bought over a month ago I haven't received it even though I was told that my data will load in 72 hours that was on the 31st of May . This is beyond ridiculous . I think it's time to port to another network clearly Telkom doesn't want me as their customer

0
Replies (2)
Telkom
Telkom's reply20 Jun 2018, 08:46
Official

Good day MVB88,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.

We apologise for any inconvenience caused.

Kind regards,
Igsaan

Telkom Social Media

Best regards,

MB
Mbali B's update20 Aug 2018, 00:08
Reviewer Update
Just so you know my issue was never resolved . I finally got tired of being bounced from one person to the next and endless reference numbers . I had to accept that TELKOM stole my money . I'm looking for a network that will make happy as a customer .