Pathetic. Just pathetic......

I have logged a complaint over a month ago for a supervisor at Telkom to move my line out of the pool and back to mweb for my adsl. I have been waiting more than a month for anything to be done about this. Supervisors name is Tabiso andhe said he will get back to me once it was done. Also I asked for a debit order. They put in the wolrong account number and then charged me when it never went off and I had to go out of my way and pay cash. I then gave then corrected the details with them and when I check my statement today it say the 26th when I specifically asked for it to go of on the 28th of every month. I would like someone to get back to me immediately or I will have to take this further and seek out legal advise. Waiting more than a month for service is nothing more than lazy, poor workmanship and just plain pathetic. I will be expecting a call ASAP...