Pathetic is an understatement - TELKOM MOBILE

<p>My phone has been in for repairs for over a month with Telkom mobile gateway, apparently my new job is to follow up my phone since i dropped it off at the branch in December 2016 and never received a call ever since the phone was in for repairs, also the contact number to call is the number that is not available, no matter how many times i told them to change it.</p> <p>I have insured my phone and the damage came to half the value of the phone, so i had to an excess which i did, after running up and down to gateway Telkom asking them every week what was the status i finally got the call centre that claims to check the status of your phone. The rude lady on the phone stated she only received the phone in Jan 2017, so i told her it’s been with Telkom since December 2016 and you guys are making me run after the phone. Her response was "it’s in repairs", this is all i have heard for the past 4 to 5 weeks, i am paying so much money for such pathetic service, it really annoys.</p>