PATHETIC INTERNET SERVICES RENDERED BY TELKOM

One of my biggest mistakes was signing up for internet with Telkom. At least once a year I am left without internet between 1 - 3 months. Now, recently I have been struggling yet again. I logged three complaints: Ref: ********** 2; ********** 9 and yesterday Ref: ********** . The so called helpful staff even suggested it may be my router, which i replaced, with not luck. Well guess what, after numerous phone follow up phone calls and after purchasing a new router, i have been "kindly" informed that our internet will only be reconnected on the 25th of June 2019. Really now ???? How pathetic is this???? I have thus wasted money on a new router, is not receiving what I am paying for and now informed the I will only be reconnected on the 25th of June 2019. CAN ONE GET MORE PATHETIC SERVICE THAN THIS. I will definitely not advise anyone to make use of Telkom accept if Telkom provides migrane packs. I want them to refund me for my router and reconnect my internet ASAP, seeing that this is what I am paying for. Surely one disgusted customer.