Pathetic Internet Service

I have logged a fault in the beginning of October explaining to Telkom that there is a fault on my line. A telkom technician contacted me and advised that they are working on the issue. I am still awaiting resolution of my line. line now disconnects every 5 minutes and i cannot even use google. I am really tired of the service received and i am thinking about cancelling my service and taking up a wireless package from another ISP.