Pathetic Internet for more than 3 months

<p>I have contacted telkom numerous times regarding my internet, every time a technician was sent out he says its an underground cable fault which is causing the intermittent service, the fault is then closed and i am told if the problem happens again i should contact the call centre, and each time i do that i get a new reference number and i have to wait , i just don't know what to do anymore, my line syncs under 1mb at times and i'm currently on a 6mb line..Attached is a picture of my line speed today, This is extremely pathetic and poor service from telkom</p>