NT
Noluthando T

1 reviews | Active since Sept 2013

30 Mar 2016, 12:58

Pathetic inconveniencing service YET AGAIN

Telkom suspended my line last month in Februaury for arrears that were supposedly R1700+- and i acknowledged and was working around paying it. This month a few days ago i receive a text from them stating that im now in arrears of double the amount owed in February. These guys expect me to pay R3500+- and that's in no way happenning. I need this adjusted as i need the line for business purposes.<br> <br> Please sprt this out, im not paying 3500R but 1700R as shown on my statement and the sms received last month. These guys always do this to me, its not the first time. Its disappointing, upsetting and a major inconvenience seriously for my business. My line is not only suspended, its cut, disconnected.<br> <br> What a major bummer

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Replies (1)
Telkom
Telkom's reply30 Mar 2016, 16:29
Official
Hello AiimeeMannie,

Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.

We sincerely apologise for the inconvenience.

Regards,
Moenieb.
Telkom Social Media Team.