MN
Micaela N

1 reviews | Active since May 2018

10 Feb 2019, 21:10

Pathetic in every sense. Waste of time and money!

Don't even think of using Telkom! No one in the company knows what they are doing or talking about. They sell you a product at an incorrect price so don’t be surprised if along the line you get charged an additional fee of hundreds of rands. They put the incorrect information on the system so don’t be surprised if you ask for month to month and they put you on a 24 month contract so you are stuck dealing with incompetence for 2 years. Also don’t be surprised if they put a debit order on your account so they can just charge any amount they want and have no explanation as to why or how they came up with their amounts.

I was sold one product and signed for it at and all of a sudden I am told that it is going to cost me almost R300 more. Which to me is considered *****ing but apparently the staff at Telkom doesn’t think so.

This is not my first issue with Telkom but I am stuck with them... why? Because it’s their fault!

Problems never get solved. Questions never get answered. The correct amount never gets taken off and no one cares.

Don’t even waste your time phoning or enquiring. You will regret ever signing or joining Telkom. Rather try another service provided.

**** internet speed and **** customer service. There is a reason why Telkom is ranked as the worst ISP in South Africa. Worst decision ever!

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