RA
Rozeena A
1 reviews | Active since Jul 2014
08 Apr 2015, 19:00
Pathetic having to wait with only 2 tills open
Came in to telkom to pay a bill. Pathetic that one has to wait for over 20 minutes to get help,the exact cause of this is because of ONLY having 2 till points functioning. There are FIVE tills,with TWO persons. PATHETIC SERVICE! staff doing everything at a slow pace,one sitting and discussing phone options with a client. RIDICULOUS having to wait this long!
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Telkom's replyOfficial
09 Apr 2015, 08:24Hello rozeenaAB,
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this issue to our Back Office Team for them to assist. Feedback will follow. Ref: SM102010
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this issue to our Back Office Team for them to assist. Feedback will follow. Ref: SM102010
Kind Regards
Tebogo Nash
Telkom Social Media
Telkom's reply09 Apr 2015, 08:24
Official
Hello rozeenaAB,
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this issue to our Back Office Team for them to assist. Feedback will follow. Ref: SM102010
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for alerting us of this matter. Apologies for all inconveniences caused.
Kindly note that we have escalated this issue to our Back Office Team for them to assist. Feedback will follow. Ref: SM102010
Kind Regards
Tebogo Nash
Telkom Social Media