pathetic frustrating and still not resolved

Well iv had telkom broabamd at my house for about 5 months well supposed to be 5 month.. out of the 5 months I think my line has only worked for about 2weeks in total. I pay 700 rand a month for 4m line rental as well as uncapped. My line is never working I keep calling the call centre from my cellphone witch cost a ton loads cause you have to hole for around 2 hours every time call then they keep sending me msgs that my line has been restored.. I waited almost 4 weeks just to have them fit my line. The lil time it did work never even runs close to 1.7mbps witch from what other people tell me is normal with telkom and Id have to remind them im suppose to be on a 4meg line. Then I try go to a branch to resolve the problem numerous time as i have had that many problems and my line never works . Iv tryed not paying hopping theyed try speed the process and it make no difference only to find they still charge me every monthe even tho its not work till this day the tell me it line rental they cut my line after the fourth month witch made 2 months no payment I went and payed and 4 weeks in still not working and no progess just smss saying it been restored.. already R350o for nothing.