PATHETIC excuse for a "Communications Company"

This PATHETIC excuse for a "Communications Company" strikes again. A call was logged on Friday 17 August 2018:

' Dear Customer, Fault ref. ********** 7 has been created for Broadband 011648****_1. Telkom will endeavour to resolve this problem asap. Apologies for the inconvenience. Please do not reply to this SMS. Telkom. '

Today is the 22 August 2018 and still NO telephone line and NO internet. Let's not forget to mention how PATHETIC their internet services are. CANNOT maintain connection and is FAR from stable. The excuses from consultants is that cables have been ******, such a major communications company and your can't fix this after 5 days, more like a damn circus more than anything else. I am so sick and tired of your pathetic service and I EXPECT to be CREDITED for ALL these days without service!!!!!!!!!!!

Considering ALL the competition you're facing now, you in BIG trouble. Your pathetic service and turnaround times will be the end of you. With fibre being available in more areas by the day with no fair usage restrictions and better deals. I CANNOT wait to cancel this pathetic service and network and I will share this all over social media.