Pathetic disgusting service levels from Telkom

Pathetic service from Telkom. Need a business line moved and I have been emailing customer care. Liaising with Susan Moller Nkosi and Gerry Henderson to get a new line installed to my new offices and I have been waiting for over a month. Really disgusted that a business can treat a huge customer of theirs so badly over a line movement. Reference no AX57696. Can Hello Peter add pressure to Telkom. This landline of mine is vital to mall operations. Company in question is Interpark Excellerate Services.