PATHETIC, DISGUSTING SERVICE BY TELKOM REPRESENTATIVES- FATIMA

I am absolutely disgusted with the service received from Telkom. I called in on Friday 7/06/2019 to have my number relocated as my home has been sold, spoke to Cameron, he advised that that relevant department will call me back. I emphasized that this was urgent to have the line relocated as I was moving out. He assured me that someone would call me before the end of day. NO ONE CALLED. I called back again on Saturday morning on this time to a rude, unhelpful, arrogant useless consultant by the name of Fatima who refused to assist me. To make this worse our area did not have electricity and till date its OFF she refused to listen or assist me, she wanted me to find an internet facility and place my query through them. It is shocking at the level of service we receive from these service providers and mind you, WE PAY TELKOM its not for FREE. When you call for assistance you get ATTITUDE AND RUDENESS....WHY BOTHER. Then i got a call from a guy Isaac i think, I requested the same RELOCATION, he advised that he would call me back I am still waiting since SATURDAY. I have moved out and my line has not yet been cancelled. TELKOM AGENTS JUST REFUSED TO HELP. DISGUSTING, LACK OF CUSTOMER SERVICE FROM ARROGANT, IMMATURE, AGENTS. (Apologies FINRITE this review was not FOR U, IN ERROR)