PATHETIC DISGUSTING SERVICE

Called in on 22/03/2016 at 10.19 am to enquire why I did not receive a bill last month, Andiswa put me on hold after the security check and refused to speak to me after that hanging on with me on the line. She refused to utter one word until I had to drop the call. The next lady I spoke to after I dropped the call and called back said she did not make any notes either. Absolutely rude and disgusting. Logged a fault about a month to have my crackly line sorted out and until now no progress either!!!!!