1 reviews | Active since Feb 2011
Pathetic, disgusting, arrogant, insensitive fools!
Was hijacked and lost all my belongings last week. Went to Telkom to do a Sim swop on Friday, 02/10/15 and was told they were offline. They didn't explain anything to me or guide me about next step. So I continued going there every day until Tuesday. They were always offine. In frustration, I called the call centre who told me they couldn't do anything - I must go back to Chatsworth Centre. The call centre and Telkom Chatsworth is useless. They employ brain dead people. They promise to call back but never do. The manager cares a damn and refuses to phone me. Arrogant, useless Zafar Essop Ally refuses to listen or help me and tells me they are sitting around doing nothing in the store because they are off line. Now I hear that it will take 48 hours to re activate my number. Worse, I find out today that they haven't yet activated my line because they are OFF LINE again. Zafar and Sudesh don't care about clients. They should close down this branch - it's useless and fire these workers who are getting paid for sweet nothing. When will I get my sim card? No other service provider is as disgusting as Telkom Mobile! I have 3 contracts with Telkom which I'm going to cancel
Thank you for taking our call. Apologies for all inconveniences caused.
As discussed, we have escalated this matter to the Store Management Team for them to address. Feedback will follow.
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Kind Regards
Tebogo N
Telkom Social Media Team
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Thank you for taking our call. Apologies for all inconveniences caused.
As discussed, we have escalated this matter to the Store Management Team for them to address. Feedback will follow.
***
Kind Regards
Tebogo N
Telkom Social Media Team
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