PATHETIC CUSTOMER SERVICE, TELKOM *****S FROM CUSTOMERS

Horrible service. I urge everyone not to use this network provide

25th June 2025 payment. I contacted them for my June payment and they stated from their side the debit order went through. This was through a 'call me back" I had requested and I was called back on my cellphone number the 26th of June at 09:04am for 15 minutes from this number ***

I have requested them to listen to the recording of the phone call that was made to me. After telkom confirmed my account to be up to date they proceeded to block my services and claim I need to pay double the amount which I still do not understand how when they confirmed I paid and i am up to date. Please see proof of communication below.

I did ask multiple times to be escalated to management but they agents ignored my request