MS
Marina S

1 reviews | Active since Oct 2015

20 Oct 2015, 09:14

Pathetic Customer Service Telkom Polokwane

Telkom is my ADSL service provider for my business in Polokwane. Since last Week 12 October 2015 No internet at my business. . My manager reported the problem to Telkom Head office and Telkom Polokwane . No Reaction in 7 Days.<br> <br> <br> Yesterday 19 th October 2015 he went to the Mall of the North, Telkom service providers shop and was standing there for 30 minutes without any assistance from them. Pathetic customer services!!! I phoned the Telkom office at The Limpopo Mall with no success. Just ringing...<br> <br> My business has stopped .. NO INCOME CAUSED BY TELKOM!!!!!<br> <br> No Technician ......<br> <br> <br> PATHETIC CUSTOMER SERVICE BY TELKOM POLOKWANE<br> <br> I Hope Head Office TELKOM CAN HELP ...<br> <br> <br>

0
Replies (1)
Telkom
Telkom's reply20 Oct 2015, 10:06
Official
Hello Bendor,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is SM158841.

We apologise for any inconvenience caused.

Kind Regards,
Zulfah
Telkom Social Media Team