Pathetic customer service from Telkom Mobile

I app**** online with Telkom mobile for an iPhone X contract and was told that they would contact me to finalise the application. It took them a week to call me and when they did, I was told that the iPhone X is no longer being offered. I then said I would take the iPhone 8 Plus and was told that they were having computer problems and would call me in 5 minutes. That was 3 weeks ago.

I then received another call today asking if anyone had contacts me regarding my application. I told the person that nobody had contacted me to which he told me that he could help me but he noticed that I app**** for the iPhone 8 Plus. I was then told that all iPhones were going out of date and Telkom would therefore not be offering any iPhones on contract.

That is the most ridiculous thing I have ever heard. The iPhone 8 was only released a few months ago. Telkom will lose thousands of contracts if they are no longer offering the iPhone and I will definitely be one of them!!