Pathetic customer service,empty promises to clients!

<p>Landline and Internet affected on : ********** 779</p> <p>Area: Reservoir Hills </p> <p> </p> <p>My phone landline and Internet was disconnected on 14/12. Telkom was notified. Despite follow up and promise to escalating it for urgent attention no one either contacted me or gave me a progress report on the matter. On the 3/1/17 I spoke to Matemba and requested to speak to the supervisor. I was told she is busy and will return my call as soon as she is available. <br />On the 4/1/17 I called again and spoke to Lawrence who promised that his supervisor Miss Kutala will contact me. <br />Irritated at the lies and deplorable services I went to a Telkom service centre at the Gateway shopping centre. They called the call centre snd I spoke to a supervisor called Tandu whom told me that they didn't have enough technicians but promised to call the next morning with a progress report. This did not happen. <br />Telkom service levels and the calibe of their employees sucks. I am now frustrated at this service and having to waste my airtime phoning and explaining myself to an agent which gives empty promises, this is not fair! Very quick to be debited but cannot deliver!<br />I am now switching over to Neotel</p>