Pathetic customer service and lousy Technical staff

Pathetic customer service and lousy Technical staff :

My date was incorrectly depleted by Telkom. I went to Telkom store at Mall Of Africa on 12/12/2018, logged case # ********** 7. Provided all the relevant evidences and proved them that it’s Telkom issue. I was told to wait for 72 hours (8 working days) to get it rectified...

After 5 days, I went to the store again 16/12/2018 to find out the status of my case ? but nothing was done.... I was supposed to have 900M data for the rest of December2018 !!! But have nothing to use, except wait for Telkom lousy service….