PATHETIC CUSTOMER SERVICE

Telkom's customer service is beyond disgusting. The pathetic excuse of I will get back to you and you are now waiting on head office is the height of passing the buck and not delivering on my request. Please note that I have been patient since the 08th of April 2015. My constant need to phone and email you to get an update on the requested laptop contract makes me feel weak and disabled after dealing with you and certain of your staff members. You started the credit vetting since the 13th of May 2015 and after contacting your branch , I am told that more documents were requested which you had with you all the time. On the 26th of May after several requests for an update, you advise that you are waiting on head office to re-open the deal and you have already escalated this via email. <br> That brings me to today 17th June 2015, I sit patiently waiting for your apologetic excuse from a copy and paste template \We apologize for the inconvenience"";5;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;159151;85;16;2;0;1;0;0;2;NULL;NULL;NULL;15/06/17 8:25;15/06/17 6:34;Still no reply to my replace refurbished faulty ;8,51E+12;;***;This is my second post about this because Autopage STILL hasnt contacted me since 25 May 2015. I couldn't understand why my brand new iphone 5 had such a poor battery life until I discovered it was actually a faulty battery. There was an official apple website to confirm if the iphone fitted into that category by inputting the serial number. I purchased this phone through Autopage in Pavillion. They said that even through the phone was definitely a faulty apple phone they needed to send it away for 6 weeks. After 7 weeks I finally got what I thought was a new phone but only now have learnt has actually been refurbished. Im experiencing the same issues as before. I dont have resources to send my phone away for ANOTHER 6 weeks. Surely apple's policy on the faulty phones was to replace it with a NEW phone? This was only around 3/4 months ago that my phone was \replaced\"". Please assist with this. Ive just renewed my contract with Jochem Singh from Autopage and requested documents to change the contract into my name (its curently in my dads name). Ive emailed a number of times"