PATHETIC CUSTOMER SERVICE

Most pathetic service ever. I submitted an online application over a week ago and was told that someone will contact me in the next 24-48 hours but it's been more than a week ! Everytime I phone Telkom they tell me to dial this extension and that extension like *** ? Zanele Khumalo or whatever her name is that is working from home is just as useless showing no empathy whatsoever telling me that I can't take out a contract online bec there is no stock that's why no one has contacted me. What **** is that ? You guys really need to train your agents properly because they are *********** and they need serious training. I requested to speak to the supervisor and wanted a call back in 15 mins and it's been more than 15 mins. This is the worse customer experience that I have ever gone through you guys are pathetic. I expect "JEROLD BUTTON" the so called supervisor to call me with regards to my application.