Pathetic Customer Service

<p>i have being without a Telkom line and adsl this thursday will be two weeks. i have contacted the customer care through the online LOG A Fault and the customer service everyday since the fault. our line has being down over christmas so we could not connect with family over the festive period. everytime i called the agent always says yes they can see the faults but nothing has being done. my wife has even contacted Telkom through Facebook and still nothing. yet come month end ou would expect full payment on the account. really really disappointing and fustrating. we have wasted airtime calling telkom on numerous occasions. this is really not acceptable if this is not fixed by the 28th on Dec 2016 we will be cancelling the service.</p>