Pathetic Customer Service

<p>I app**** for a mobile contract through an Istore who failed to submit m y documentation which my application was then decline. I reapp**** to Telkom directly online and was approved and they then informed that my phone would be delivered within 5-7 working days. I phoned today to follow up and spoke to two people. The first lady informed me that my order was on the way but advised me to go through to sales in order for them to help me in more detail, however I could not get through to sales and attempted to phone again. Hereafter i spoke to another lady who informed that the application was declined. How can two people tell me two different stories???</p> <p> </p> <p>I was referred by someone who has a telkom contract informing me that they were one of the best, however all i have seen is that they are terrible. I must constantly follow up on them and no one can tell me what is going on.</p> <p> </p> <p>I would just like to open a new contract and would like someone to help me.</p>