Pathetic Customer Service!!!

<p>I have a Telkom Mobile contract, recently the internet speed on my phone has become absolutely slow. My phone shows 4G and yet my download and upload speed is around 76kbs which is absolutely slow.</p> <p>I have called your data centre around 6 times and still no one has logged a ticket for me, you can check your call records and verify that i called in. Your data centre agents were off absolutely no use at all!!!</p> <p>I have sent numerous tweets to your social media team, ST, ID, MB, ML, WL & CC and all they ever do is apologise for the inconvience caused and they promise that someone will contact me!!! Well i am still awaiting someone to contact me!</p> <p>This is seriously pathetic service that i am receiving from Telkom!!!</p> <p>I have plenty of data on my contract and i even purchased a 5 gig bundle. Some of my other bundles are going to expire because i cannot use them due to the fact that my internet is too slow.</p> <p>Can someone please help me and assist me with this issue!</p> <p>I promise you that if one of my bundles expire because i couldn't use it due to the slow internet connection, i will definitely take this further!!!</p> <p>I am tired of your useless Social Media team who does absolutely nothing, why hire useless people like that, they just **** customers off and ed up giving Telkom a bad name!!!</p>