Pathetic Customer Service

<p>This "A middle finger" is what I get from Telkom for enquiring about a refund that is 6 months overdue. I was told that my queries have been escalated 6 months ago, 2 months ago, last week infact all the time. Now they terminated all my services and tell me to call customer care? I can't even make a simple call to their customer care line 081 180. Where is the logic there? I'm sick of this Telkom ****. The best thing to do now is cancel all my services with Telkom.</p>