Pathetic Customer Service

I have never experienced such pathetic service from your call center. All your agents are completely ***********. I bought 100 MB on the 24/09/18 I only received 50mb. I called your call center the following day and Winny Motsele who is one of your agents said I must email her the proof and I did. She didn't bother to reply to my email. I had to call again only to be told that she didn't open a case. Lillian who is a team Leader there assisted by opening a case for me and she left it there. I was told the turn around time is 72 hours so I should get feedback on Friday 28/09/2018 till now I haven't received any feedback whatsoever. I called again and I was told I had to wait for another 3 days because your agents did not do their jobs. This is such an inconvenience. I ported my number from MTN because I thought Telkom was the best but I'm starting to regret my decision. I need this whole thing sorted out asap.