Pathetic customer service

I'm tired of dealing with Telkom call center that are pathetic. I ordered ADSL in December the Sales department was good and impressive. Since the order i have been Wait (basically over a month already). You contact them and first they tell us no lines available, call back in 2 weeks. Then we phone again (after 2 weeks) no all off a sudden we must call technical department. There systems aren't even linked, technical department cant help we need to call back to useless call center that is not interested (to busy having birthday parties (which we can hear in the background), and feedback we get sorry it is with dispatch department you have to wait no further information.

This has now been going back and forth for about a month every time we call we get a different story, let alone the calls get cut or "sorry cant help, please call ...." and that after waiting an average of 20 mins before somebody answares the call.

All i want is for want i signed up to ADSL to be put in.....We have not even received the product we signed up for and already the service is this bad.